Comcast Customer Engagement Specialist

1 day ago


Santa Rosa, California, United States Comcast Full time

About the Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Xfinity Retail Sales Consultant. In this role, you will work directly with customers in a retail location, evaluating their potential product needs, and making appropriate recommendations.

You will provide outstanding customer service with all customer interactions, helping customers interpret and clarify their account statements and pay their bills in the store. Additionally, you will act as a brand ambassador to promote Comcast/Xfinity products and provide expert-level understanding and passion around technology, especially around Comcast products and services.

What We Offer

We offer a competitive salary of $25.14 per hour, with a base pay of $17.45 and targeted commission. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. We also provide best-in-class benefits, including medical, dental, and vision coverage, Comcast XFINITY courtesy services, and paid parental leave.

Requirements

  • High School Diploma or equivalent
  • 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
  • Ability to work a flexible schedule, including evenings, weekends, holidays, variable schedule(s), and overtime as needed


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