Refugee Case Manager Position

4 weeks ago


Traverse City, Michigan, United States Bethany Full time
Job Summary:

As a Refugee Case Manager at Bethany, you will play a vital role in providing culturally sensitive social services to clients referred to the program. This position requires a strong understanding of refugee issues and the ability to work effectively with clients from diverse backgrounds.

Key Responsibilities:
  • Provide case management services to refugee clients, including maintaining up-to-date information in client files and ensuring delivery of services as described in partner organizations' handbook and contractual agreement.
  • Collaborate with internal staff to coordinate services for clients enrolled in Bethany programs.
  • Develop and maintain understanding of current refugee issues through personal reading, attendance at related seminars, and personal involvement with refugees.
  • Document services in accordance with guidelines and procedures laid out by the Office of Global Michigan (OGM) for refugee case management and other funding sources.
  • Keep abreast of community resources and refer clients for support as needed.

Requirements:
  • Bachelor's level degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college.
  • Child welfare and/or case management experience is strongly preferred.
  • Bi-lingual: English/Ukrainian preferred.
  • Prior work experience with serving refugees is preferred.
  • Sensitivity in communicating and developing cross-cultural relationships.
  • Excellent verbal and written communication skills.
  • Ability to work independently and exercise a high level of confidentiality.
  • Commitment to goals of refugee resettlement, co-sponsorship, and the program mission.
  • Must be 21 years old with a valid driver's license and at least 3 years driving experience in the U.S.

What We Offer:
Bethany is a dynamic and mission-driven organization that values its employees. As a Refugee Case Manager, you will have the opportunity to make a meaningful difference in the lives of refugees and their families. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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