Senior Solution Architect

4 weeks ago

Houston, Texas, United States Clearpoint Full time
Job Summary:

The Senior Solution Architect will be responsible for providing technical leadership and expertise in managing IT operations, driving business-aligned technology solutions, and ensuring the successful implementation and optimization of Dynamics 365 F&SCM and Dynamics AX systems. This position is critical to enhancing technology capabilities and supporting the achievement of business objectives.

Key Responsibilities:

  • Oversee the management of IT resources, budgets, and projects, ensuring efficient resource utilization.
  • Collaborate with cross-functional teams to analyze business processes, identify areas for improvement, and translate requirements into technical solutions.
  • Serve as a subject matter expert for Dynamics 365 F&SCM and Dynamics AX systems, configuring and customizing them to meet business needs.
  • Lead and manage IT projects, from inception to completion, ensuring timely delivery and adherence to budgets.
  • Coordinate software updates, patches, and integration projects related to business applications.
  • Gather and document business requirements, conducting user acceptance testing for all business processes.
  • Analyze existing business practices and recommend enhancements, with a focus on problem-solving and innovative solutions.
  • Ensure data security and compliance with relevant regulations, policies, and procedures.
  • Oversee the setup and maintenance of security configurations within Dynamics 365 F&SCM.
  • Provide training and create user documentation for end-users.
  • Maintain technical system support and reference materials.
  • Stay updated on emerging technologies, particularly in the areas of Dynamics 365 F&SCM, Microsoft Azure, Microsoft Power Platform, and other relevant solutions.
  • Bring innovative ideas and solutions to enhance our technology landscape.
  • Review and follow data privacy practices, policies, and guidelines.
  • Responsible for prioritizing, planning, and executing all activities using optimal resources utilization within the department.
  • Responsible for effective communication with the Director and other IT leaders across the company.
  • Responsible for monitoring and measuring performance of relevant IT assets and all subordinate associates.
  • Overall responsibility to set, provide and maintain SLAs with relevant business units within the designated IT department/s.
  • Overall responsibility for supporting EFS department's clients.
  • Manages their direct report associates and is responsible for the overall direction, coordination, development, and evaluation of these associates.
  • Responsibilities include training associates; planning, assigning, coordinating, and directing work; appraising performance; rewarding and disciplining associates; addressing customer complaints and resolving problems.
  • Responsibilities also include sponsoring, directing, coordinating, and supporting project and process improvement teams, and participating in and/or supporting project teams sponsored by other management team members.

Requirements:

  • 10+ years of relevant experience, including expertise in Dynamics 365 F&SCM and Dynamics AX systems.
  • Expertise in Microsoft Power Platform solutions, specifically PowerBI and Power Automate experience is required.
  • Excellent skills are required for documentation, training, and customer support for Dynamics 365 F&SCM modules including all System Administration, Record-to-Report, Procure-to-Pay, and Order-to-Cash processes.
  • Understanding of critical business transactional flows including the ability to communicate with subject matter experts in the business to meet objectives.
  • Ability and expertise in setup and maintenance of workflow design & configuration in Dynamics 365 F&SCM.
  • Full understanding of Dynamics 365 F&SCM security architecture and design of security configuration elements.
  • Strong communication and interpersonal skills for collaborating with stakeholders at all levels.
  • Experience in crisis management and developing crisis avoidance procedures is desirable.
  • Proven ability to drive change and innovate solutions.
  • Excellent problem-solving and decision-making skills, with a focus on root cause analysis.
  • Familiarity with OneStream CPM is a plus.

Education:

  • Bachelor's Degree in Computer Science, Information Systems, or a related field.
  • Certifications in Dynamics 365 F&SCM and Dynamics AX are considered advantageous.
  • Proficiency in project management methodologies, with relevant certifications (e.g., Certified ScrumMaster) preferred.

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