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Mattress Service Representative Position

2 months ago

Edmond, Oklahoma, United States Mathis Brothers Furniture Full time
Job Summary:
Are you a customer-centric individual with excellent communication skills? Do you have a passion for delivering exceptional service? We are seeking a highly motivated and organized Mattress Service Representative to join our team at Mathis Brothers Furniture.

Key Responsibilities:
Provide timely and accurate information to customers' requests and concerns.
Assist customers over the phone, ensuring their needs are met and issues are resolved efficiently.
Process inbound calls with customers regarding warranties and returns, ensuring seamless resolution.
Order all necessary parts for missing hardware, ensuring timely delivery and customer satisfaction.

Requirements:
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment with multiple priorities.
Strong organizational skills, with attention to detail and accuracy.
Previous customer service experience, preferably in a retail setting.

What We Offer:
A competitive salary and benefits package.
Ongoing training and development opportunities.
A dynamic and supportive work environment.
A chance to make a positive impact on our customers' lives.