Frontline Customer Advocate

3 weeks ago


New York, New York, United States Bison Full time
Job Overview

We are seeking a highly skilled and motivated FRONTLINE CUSTOMER ADVOCATE to join our team at Bison. In this role, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

This is a full-time position that requires a strong commitment to delivering outstanding results. You will work closely with our operations team to resolve customer inquiries and provide solutions to complex problems.

Key Responsibilities
  • Provide exceptional customer service through phone, email, and in-person interactions
  • Resolve customer complaints in a timely and professional manner
  • Work closely with the operations team to identify and implement process improvements
Requirements
  • 3+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
Benefits
  • Competitive salary of $50,000 - $60,000 per year
  • Comprehensive benefits package
  • Ongoing training and development opportunities


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