Store Operations Leader
17 hours ago
This role is an excellent opportunity to excel in retail operations and contribute to the success of Forever 21. The estimated salary for this position is $65,000 - $85,000 per year.
The Assistant Store Manager, Operations plays a crucial role in ensuring the store team delivers top-quality customer service and creates an excellent customer experience. This involves managing sales associates, supervising store operations, and driving sales and profitability.
The ideal candidate will have at least 2-3 years of retail experience with prior supervisory or management experience. Strong communication, organizational, and time management skills are essential for this role. The ability to work a flexible schedule, including evenings and weekends, is also required.
In this role, you will:
- Actively participate in store walkthroughs to ensure consistency and quality of service and operational execution.
- Aid in educating and providing feedback to the store team on customer service values, operational standards, and company programs.
- Reinforce customer service values by coaching sales associates and supervisors.
- Train and develop team members through the Company's Customer FIRST training model.
- Work with the store manager to create processes or programs that drive sales and bottom-line profitability.
This role offers a competitive salary, opportunities for professional growth and development, and a dynamic work environment.
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