Loan Servicing Administrative Assistant

5 days ago


Mattoon, Illinois, United States First Mid Full time

We are seeking a highly skilled Loan Servicing Administrative Assistant to join our team at First Mid Bancshares, Inc. This is an excellent opportunity for individuals looking to launch or advance their career in the banking industry.

Compensation and Benefits

The estimated annual salary for this role is $34,272, based on 40 hours of work per week and assuming 52 weeks of work per year. The hourly rate is $16.50/hour, with opportunities for higher starting pay based on candidate experience.

About the Role

As a Loan Servicing Administrative Assistant, you will be responsible for providing centralized loan servicing support to our branches, customers, loan operations, and loan officers. Your duties will include preparing and completing paid note statements, releasing titles, and preparing mortgage releases as applicable. You will also prepare payoff statements, automatic payment additions, fee and interest waivers, and perform other related duties as assigned.

Responsibilities
  • Loan Servicing:
    • Prepare and complete paid note statements, including releases of titles and preparation of mortgage releases as applicable.
    • Prepare payoff statements.
    • Automatic payment additions.
    • Fee and interest waivers.
  • Customer Service:
    • Provide exceptional customer service by phone or email to internal and external customers.
    • Utilize available resources to identify, research, and resolve routine customer issues.
  • Administrative Tasks:
    • Maintain loan files in a neat and orderly manner.
    • Perform other related duties as assigned.
Qualifications

To be successful in this role, you should have a high school education or equivalent and at least one year of clerical or banking experience. You should be proficient in Microsoft Office products and possess a high level of interpersonal skills with the ability to interact professionally with the team and internal and external customers.

What We Offer

First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.



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