Beauty Consultant
2 weeks ago
At Walgreens, we are seeking a highly skilled and passionate Beauty and Wellness Consultant to join our team. As a Beauty and Wellness Consultant, you will be responsible for providing exceptional customer care and delivering a distinctive and delightful customer experience.
Key Responsibilities:- Engage customers by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Model and share customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options.
- Provide expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet.
- Lead and deliver in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care.
- Build relationships with customers; provide authentic closure of customer interaction and build and foster relationships.
- Engage with omni-channel solutions to enhance customer engagement/experience.
- Locate products in other stores or online if unavailable in the store.
- High School Diploma/GED and at least 1 year of experience working in a retail sales environment that required meeting a defined sales goal OR at least 1 year of experience proactively selling beauty or cosmetic products and providing customer care.
- Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
- Knowledge of products and brands in order to engage and meet the needs of the customer.
- Experience building and maintaining relationships within a team.
- Basic level PC/tablet skills.
- Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
- Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
- Experience demonstrating makeup application and providing makeovers to customers.
- Experiencing selling Prestige brands.
- Degree from Beauty School.
- Experience with another retailer in the form of an Externship.
Walgreens is an Equal Opportunity Employer, including disability/veterans. We offer a competitive compensation package and opportunities for professional growth and development.
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