Senior IT Business Systems Analyst

22 hours ago

Cincinnati, Ohio, United States Virtual Full time
Job Title: Senior IT Business Systems Analyst

We are seeking an experienced Senior IT Business Systems Analyst to join our team in Cincinnati, Ohio. As a key member of our organization, you will be responsible for delivering high-quality project deliverables and meeting target delivery dates.

Key Responsibilities:
  • Utilize various elicitation techniques to deliver high-quality project deliverables in support of project delivery.
  • Plan and monitor activities related to business analysis, performing stakeholder analysis and selecting appropriate project approach and estimates business analysis effort regarding project deliverables.
  • Build and maintain strong working relationships with program and project managers to ensure clear understanding of program and project goals, objectives, scope, and deliverables.
  • Elicit requirements documentation, including supporting multiple delivery methodologies while collaborating with multiple business analysts to deliver a comprehensive package of project deliverables when delivering a semi-complex to complex project.
  • Confirm and communicate stakeholder needs, collaborate with technology partners to identify solution options, and ensure solutions are well documented and understood by all project stakeholders.
  • Effectively communicate and document project needs via deliverables such as RAP (Requirements Analysis Package) documents, user stories, diagrams, process flows, and data mapping documents.
  • Ensure clear, concise, and consumable deliverables are documented and approved by all project stakeholders.
  • Coordinate and facilitate meetings with representatives from all levels of the organization, vendors, and regulatory agencies as required to support planning, validation, and final deployment processes.
Requirements:
  • At least 8-10 years of professional, IT Business Analysis experience.
  • Comfortable with working 100% onsite in downtown Cincinnati (with in-person interview).
  • Ability to operate and execute job responsibilities with minimal direction.
  • Solid waterfall experience.
  • Comfortable with a Gap Analysis.
  • Financial or insurance domain experience is a nice plus.
  • Experience working on call center-related projects and applications is an added bonus, but not required.
Leadership Responsibilities:
  • Mentors and coaches others in business analysis documentation techniques, standards, and best practices.
  • Proactively pursues self-development and improvement in delivery assurance skills on a control basis.
  • Works with moderate supervision and is empowered to make an established range of decisions, escalating to management when necessary and updating management on a regular basis.
  • Establishes and maintains positive working relationships with associates and vendors at all levels.
  • Acts as a change agent across the enterprise in support of best practices and where applicable, advocates PMO services.

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