Data Entry and Customer Service Associate

2 days ago


Virginia Beach, Virginia, United States DBS Staffing Services, Inc. Full time

We are seeking a meticulous and customer-focused Data Entry Clerk/ Customer Service Representative to join our dynamic team. As a family-owned staffing company, we take pride in matching quality candidates to reputable organizations.

Key Responsibilities:
  • Perform accurate data entry tasks, ensuring information is inputted correctly and efficiently.
  • Manage customer inquiries through phone, email, and in person, providing prompt and courteous assistance.
  • Maintain and update customer records in the database.
  • Maintain professionalism with proper phone etiquette.
  • Resolve customer issues while maintaining a positive and professional demeanor.
  • Support the Customer Service team as needed.
About Us

DBS Staffing Services, Inc. is a renowned family-owned staffing company that takes pride in matching quality candidates to reputable organizations. Our work culture emphasizes professional growth, encouraging employees to succeed in their roles while embracing new challenges.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Previous experience in data entry and customer service (preferable).
  • Strong typing skills with a minimum of 60 words per minute.
  • Excellent communication skills, both written and verbal.
  • Proficient in Microsoft Office, especially Excel.
  • Detail-oriented with strong organizational skills.
  • A positive attitude and a willingness to assist customers with their needs.
  • Able to multitask and thrive in a fast-paced environment.
Benefits

This role offers an estimated salary of $45,000 per year, depending on location and qualifications. DBS Staffing Services, Inc. provides opportunities for training, mentorship, and career advancement, supporting your ambition and professional growth.



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