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Customer Service Representative

2 months ago


Levittown, Pennsylvania, United States The GIANT Full time
About The GIANT Company

We are a leading retail company committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is built on putting our customers first, doing what's right, winning together, and making ideas happen.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be responsible for providing exceptional customer service, scanning and/or entering numbers on the register, lifting and moving goods, making change, and bagging orders.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Scan and/or enter numbers on the register, lift and move goods, make change, and bag orders.
  • Restock returns, replenish front-end items, clean, and assist with carts as needed.
  • Block aisles, set up checkout areas, and set up displays as needed.
  • Meet or exceed sales and customer service performance standards.
Requirements
  • Must be authorized to work in the U.S.
  • Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
  • Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without a reasonable accommodation.
  • Must be able to use, or learn to use, the equipment and tools used to perform this job.
  • Must complete the company introductory (probationary) period of 30 or 60 days.
  • Must be able to perform all job functions safely.
  • Must meet the company performance standards for the job.
Physical Requirements
  • Shift hours: minimum 4-hour shifts or more depending upon business needs.
  • Job cycles: continual max.
  • Lift/carry: 50 lbs.
  • Stand 55%, sit 0%, walk 45%.
  • Category IV: lifting, carrying, P/P up to 50 lbs.
  • Max pull static: 20 lbs.
About Us

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.