Customer Service Representative

18 hours ago


Levittown, Pennsylvania, United States Caliber Collision Centers Full time

Job Summary

Caliber Collision has an immediate opening for a Customer Service Representative to perform a variety of duties, including greeting and providing exceptional customer service to internal and external customers. The ideal candidate will have 1+ years of experience in a customer-facing environment and possess effective verbal and written communication skills.

Key Responsibilities

  • Monitor work volume and recommend load level requests when necessary
  • Coordinate Rental Car/Tow companies to provide one-stop service to customers
  • Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes

Benefits

  • Immediately eligible for medical, dental, and vision benefits
  • Industry comparable pay
  • Paid weekly and eligible for overtime
  • Paid vacation and holidays
  • Career growth opportunities

About Caliber

Caliber Collision is a leading provider of automotive services, with over 1700 centers nationwide. We offer a range of services, including collision repair, auto glass repair and replacement, mobile diagnostic scanning and calibration, and fleet services.

Join Our Team

At Caliber, we believe in restoring the rhythm of our customers' lives. We're committed to getting customers back on the road safely and back to their daily routines. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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