Program Manager General Outpatient Services

4 weeks ago

Johnston, United States Brown University Health Full time
Job Summary:

The Manager of General Outpatient Program is responsible for overseeing the General Outpatient Services Department, which includes outpatient counseling and medication management services. The manager will also coordinate associated psychiatric rehab support services provided to clients with serious mental health concerns to help them improve their functioning within their communities.

Key Responsibilities:

Develops and oversees the service workflow for client intake, assessment, treatment planning, care coordination, and discharge, ensuring timeliness for meeting certification and licensing standards.
Ensures that required screenings and assessments of clients are completed through the person-centered treatment planning process, assisting and training as needed, and uses information to assist staff in determining client goals and needed services.
Develops and implements a psychiatric rehabilitation services model that supports clients with serious mental illnesses who are not eligible for or do not need ACT or ICTT levels of care.
Supports staff in implementing identified evidence-based practices or treatment options associated with behavioral health disorders and integrates them into their individual practices.
Trains and supports psych rehab staff in solution-focused interventions to assist clients with social, interpersonal, self-care, daily living, and independent living skills to restore stability and support functional gains and adapt to community living.
Supports GOP and psych rehab staff in identifying resources, natural supports, and developing goals and objectives to use them effectively.
Implements strategies for engaging families in treatment and involvement in supporting the client.
Establishes relationships and communicates with other providers for care coordination, particularly healthcare providers.
Oversees the discharging of clients to ensure that they have appropriate services in place to maintain their progress.
Provides supervision to staff, including coordinating team conferencing, department, and agency meetings.
Maintains detailed, accurate, and timely documentation in health records.
Enhances and maintains professional expertise through educational activities and trainings.
Ensures that staff meet their requirements for required data collection, client contact time, according to treatment plan, and for agency productivity targets.
Completes administrative tasks, including approving payroll, mileage, benefit time, etc.
Follows agency policies and standards for client rights and confidentiality.
Other duties as assigned.

Requirements:

Licensed Independent Practitioner (LMHC, LICSW, LMFT)
At least 3 years of experience working in a behavioral health or human service setting.
Experience in developing and/or coordinating programming with the targeted population.

Preferred Qualifications:

Knowledge of SMI, SPMI, and SUD populations.
Understanding of mental health and substance use diagnoses.
Knowledge of community resources for clients and families with behavioral health disorders.
Advocacy and coaching skills.
Valid driver's license and use of a vehicle to perform the major functions of the job.
Automobile liability insurance coverage for the vehicle being used in accordance with Center requirements.
Ability to work collaboratively as a team to coordinate care for clients with intensive behavioral health needs.

Equal Opportunity Employer:

Brown University Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity, or expression, disability, protected veteran status, or marital status.

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