Engineering Academy Program Manager

1 month ago

Johnston, United States Citizens Financial Group, Inc. Full time
Job Description

Join Citizens Financial Group, Inc. as a Technical Learning Strategist and play a key role in shaping the future of our organization. As a member of our team, you will be responsible for managing and overseeing the delivery of our NeXt Gen Learning strategy for Enterprise Technology and Security.

Our Engineering academies, led by in-house subject matter experts, help our colleagues build new skills and capabilities, refreshing their existing skills in a uniquely crafted arena. These academies prepare colleagues for the future by building in-demand skills needed to adapt to our rapidly evolving world.

We are seeking a strong leader who can facilitate the Citizens' academies, curate technical content from various sources, and help conduct numerous academies here at Citizens. As a Technical Learning Strategist, you will consult with business leaders and HR partners to ensure the development needs of the business are met and collaborate across the organization to help our colleagues advance their skill, knowledge, and ability in the fast-paced world of Technology.

Key Responsibilities:

  • Build relationships with key stakeholders and collaborate within and across Enterprise Technology & Security to align initiatives
  • Maintain an understanding of specific technology and security industry trends, guidelines, or standards that may arise, and share relevant insights with stakeholders
  • Set objectives, deliver programs, and measure the results and impact of development initiatives in the business
  • Ability to take concepts from ideation to execution quickly
  • Design courses, workshops, and more that help our colleagues advance their skills and knowledge, while accounting for a colleague base with diverse background and experiences
  • Drive alignment among individual, business unit, and corporate objectives by delivering meaningful business solutions, based on comprehensive data review and analysis

Requirements:

  • Experience assessing, developing, and delivering learning strategies and programs
  • Demonstrated experience building partnerships and working in a matrix operating model
  • Experience driving learning solutions that support transformational change and business strategy
  • Critical thinking with demonstrated ability to anticipate future needs, analyze processes end-to-end, and break down complex issues into manageable components
  • Strong business acumen with exceptional relationship management skills
  • Superior communication, presentation, and facilitation skills
  • Self-starter with the ability to operate independently in an sometimes-ambiguous environment
  • Strategic thinker with ability to pivot and switch to tactical execution quickly

Preferred Skills/Experience:

  • Understanding or prior experience working through Agile transformation and Client Integrations would be a plus
  • Experience in Program, Project, and Process Management, SDLC (Waterfall, Agile, Scrum) preferred
  • Prior experience working in Technology or Cyber Security and Delivery preferred
  • Visionary - big picture thinker, creative, innovative to help reimagine the possible
  • Prior experience designing/implementing development programs for Technology and Security organizations/teams preferred

What We Offer:

  • Competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more

Equal Employment Opportunity:

Citizens Financial Group, Inc. is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day.

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