Global Security Operations Center Support Specialist

2 days ago


Jersey City, New Jersey, United States Pinkerton Consulting & Investigations, Inc. Full time

As a Global Security Operations Center Support Specialist with Pinkerton Consulting & Investigations, Inc., you will play a crucial role in overseeing the daily operations of our GSOC. This position requires a unique blend of analytical skills, technical knowledge, and attention to detail.

Job Overview:

The Global Security Operations Center (GSOC) is a state-of-the-art facility that provides 24/7 monitoring and response services for our clients. As a member of our team, you will be responsible for ensuring the smooth operation of the GSOC, including managing records, supporting watch floor operations, and providing critical support during crisis situations.

About You:

We are looking for highly motivated individuals with a passion for security and customer service. If you have an Associate's degree and at least one year of experience working in a GSOC environment, preferably related to intelligence or military training, we encourage you to apply.

Key Responsibilities:
  • Vet potential and actual crisis response activations to ensure accurate decision-making
  • Determine the validity and impact of global crises to inform strategic responses
  • Oversee various records of communications and events to maintain situational awareness
  • Support watch floor operations, including setting and maintaining criteria, incident assessment, training, validation, and escalation
Requirements:
  • Associate's degree with at least one year of experience working in a GSOC environment, preferably related to intelligence or military training
  • Strong analytical, critical thinking, and problem-solving skills to navigate complex security scenarios
  • Excellent organization and planning skills to manage multiple tasks and priorities
  • Able to work with highly confidential information and maintain discretion
  • Strong verbal and written communication skills to collaborate with team members and stakeholders
Compensation and Benefits:

As a valued member of our team, you can expect a competitive compensation package, including a salary of $31.25/hour, employer-paid life insurance, voluntary life insurance, medical benefits, HSA, FSA, dental, vision, short-term disability, long-term disability, 401(K), paid time off, and employee assistance programs.

Work Environment:

As a Global Security Operations Center Support Specialist, you will be working in a fast-paced, dynamic environment that requires adaptability and attention to detail. You will be exposed to sensitive and confidential information, regular computer usage, occasional reaching and lifting of small objects, ability to adjust focus between close and distance vision, and travel as required.

Pinkerton is an equal opportunity employer and welcomes applicants from diverse backgrounds.



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