Director of Quality Assurance

2 weeks ago

Plano, Texas, United States Luminator Technology Group Full time
Job Title: Director of Quality

Job Summary:

The Director of Quality is a key leadership position responsible for developing, implementing, and maintaining an organization-wide quality strategy that aligns with operations and customer requirements. This role focuses on promoting continuous improvement, enhancing quality, and improving the overall organizational culture.

Key Responsibilities:

  • Establish, implement, and maintain quality practices in line with operations and customer requirements.
  • Develop and execute a comprehensive quality of service strategy.
  • Promote and utilize diagnostic and predictive quality tools, such as SPC, statistical analysis, Lean, and Six Sigma, to drive continuous improvement in quality of service.
  • Perform quality system and process audits, including reporting results, recommending improvements, and driving root cause analysis and corrective action.
  • Establish robust corrective/preventive action systems to improve operational performance related to customer requirements.
  • Track and report site internal and external quality metrics, ensuring transparency and actionability for stakeholders.
  • Assist in the development of Design Failure Mode and Effects Analysis (DFMEA) and Process Failure Mode and Effects Analysis (PFMEA) for manufacturing processes and new product introductions.
  • Implement continuous improvement practices, including organizing and leading kaizen events focused on quality and manufacturing processes.
  • Manage external quality system audits conducted by third-party auditors and customers, ensuring compliance and continuous improvement.
  • Lead the Quality Management System (QMS) training process, ensuring compliance with corporate Quality Assurance & Regulatory Assurance standards.
  • Develop talent within the QA function by focusing on engagement and professional development, fostering a high-performance culture.
  • Work with other top management personnel to align quality initiatives with organizational goals and customer needs.
  • Analyze customer and employee feedback to enhance the quality of service strategy, adjusting programs accordingly.
  • Serve as the organization's subject matter expert on quality procedures, addressing concerns and administering feedback or disciplinary action as needed.

Requirements:

  • Proven experience leading and developing a site-level Quality Management System (QMS) based on AS9100 or IRIS Certification.
  • In-depth knowledge of Supplier Quality Systems and processes.
  • Expertise in Root Cause Countermeasure Problem Solving (7-Step/8D Problem Solving).
  • Practical knowledge and experience in Lean Manufacturing methods (Kaizen, A3 problem solving, FMEA) and process flow development.
  • Ability to manage scope changes in a high-mix, high-volume production environment.
  • Demonstrated leadership in implementing Lean and Six Sigma methodologies.
  • Strong customer-centric focus with the ability to build strong interdepartmental relationships.
  • Organized, detail-oriented, and able to meet deadlines with strong analytical and problem-solving skills.
  • Experience in Organizational Change Management.

Education/Experience:

  • Bachelor's degree in engineering or a related field.
  • 5+ years of experience leading a site-level quality organization with teams of 5+ direct reports.
  • Experience within a Tier 1 or Tier 2 Automotive, Rail or Aerospace Equipment Supplier preferred.
  • Practical experience in with AS9100 or IRIS standards.

Physical Demands and Work Environment:

  • Regularly required to walk, sit, bend, twist, stand, and reach in a normal office environment.
  • Occasionally required to lift up to 20 pounds.
  • Ability to perform work on a computer for extended periods.
  • Vision abilities required: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.

Equal Employment Opportunity:

Luminator Technology Group is an equal employment opportunity employer and prohibits any discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.

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