Sales Specialist Millwork

4 days ago

Schenectady, New York, United States Lowe's Full time
About the Role

We are seeking a highly skilled Sales Specialist Millwork to join our team at Lowe's. As a Sales Specialist Millwork, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience in our millwork department.

Key Responsibilities
  • Provide expert advice and guidance to customers on millwork products and services.
  • Ensure that displayed merchandise is accurately represented and up-to-date, reflecting the latest product offerings from manufacturers.
  • Engage in safe work practices, including the proper operation of store equipment.
  • Serve as an expert in explaining product specifications and features to customers, with the goal of closing sales.
  • Provide exceptional consultative services to customers, confirming their needs are met before leaving the store.
  • Execute orders and projects in the millwork area of focus.
Requirements
  • High School Diploma or equivalent.
  • 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
Preferred Qualifications
  • 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
  • 2 years of experience identifying and selling products based upon customer needs or plans.
  • 2 years of experience in providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
  • 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
  • 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
  • 2 years of experience in a sales environment with required sales goals or metrics.
  • 1 year of employment with Lowe's as a Sales Specialist.
  • 1 year of experience in a trade directly related to Millwork.
Pay and Benefits

The starting rate of pay is $25.90 per hour. Lowe's offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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