Counter Support Team Member
3 weeks ago
Job Overview:
We are seeking an experienced HVAC Counter Support Associate to join our team at Johnstone Supply - J Team Group. This is a full-time position that offers a competitive salary and opportunities for career advancement.
About the Role:
The successful candidate will be responsible for providing exceptional customer service, assisting customers with special orders, and supporting store and counter staff with large line-item orders and job quotes.
Key Responsibilities:
- Assist customers with special orders and non-stock items
- Provide product recommendations and price quotes
- Support store and counter staff with large line-item orders and job quotes
- Direct ships - verifying shipping and freight, bill customer and receive in PO
- Work with branch manager to develop and execute sales promotions
- Point of contact for all web orders
- Oversee pickup lockers
Benefits:
Our company offers a range of benefits, including:
- A competitive salary
- Opportunities for career advancement
- A positive and supportive work environment
What We're Looking For:
We are looking for a highly motivated and organized individual who can provide exceptional customer service and support to our customers. The ideal candidate will have:
- A high school diploma or equivalent
- Clean driving record
- Minimum 3 years of HVAC customer service or sales experience (preferred)
- Experience with computer or barcode-driven inventory management systems (preferred)
- Ability to read blueprint to perform mechanical take-offs (required)
Estimated Salary: $48,000 per year, based on experience.
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