Claims Resolution Specialist
4 days ago
Why Join Our Team?
Lamar Hodge - State Farm Agent is a dynamic and supportive team environment where you can grow and develop your career while making a meaningful impact in the lives of our clients.
Estimated Salary and Benefits
The estimated annual salary for this position is approximately $55,000, along with opportunities for bonuses and benefits such as paid time off, license reimbursement, and training & development.
Core Responsibilities
- Provide exceptional customer service by answering inquiries and offering policy information, demonstrating a commitment to delivering outstanding client experiences.
- Support clients with policy changes and updates, working collaboratively with colleagues to ensure seamless delivery of services.
- Maintain accurate records of customer interactions, processing insurance claims efficiently and effectively.
Necessary Skills and Qualifications
- Superb communication and interpersonal skills, enabling effective collaboration and building strong relationships with clients and colleagues.
- Able to multitask and prioritize tasks with ease, handling multiple responsibilities with precision and efficiency.
- Prior customer service experience is preferred, but not required, as comprehensive training will be provided.
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