Claims Resolution Specialist

4 days ago


Birmingham, Alabama, United States Lamar Hodge - State Farm Agent Full time

Why Join Our Team?

Lamar Hodge - State Farm Agent is a dynamic and supportive team environment where you can grow and develop your career while making a meaningful impact in the lives of our clients.

Estimated Salary and Benefits

The estimated annual salary for this position is approximately $55,000, along with opportunities for bonuses and benefits such as paid time off, license reimbursement, and training & development.

Core Responsibilities

  • Provide exceptional customer service by answering inquiries and offering policy information, demonstrating a commitment to delivering outstanding client experiences.
  • Support clients with policy changes and updates, working collaboratively with colleagues to ensure seamless delivery of services.
  • Maintain accurate records of customer interactions, processing insurance claims efficiently and effectively.

Necessary Skills and Qualifications

  • Superb communication and interpersonal skills, enabling effective collaboration and building strong relationships with clients and colleagues.
  • Able to multitask and prioritize tasks with ease, handling multiple responsibilities with precision and efficiency.
  • Prior customer service experience is preferred, but not required, as comprehensive training will be provided.


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