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Virtual Accommodation Booking Specialist

2 months ago

Louisville, Kentucky, United States Away From Home Travels 2 Full time
About the Role

Away From Home Travels 2 is seeking a highly skilled and detail-oriented Virtual Accommodation Booking Specialist to join our team. As a key member of our team, you will be responsible for managing hotel reservations, handling inquiries, making bookings, and confirming room availability.

Key Responsibilities
  • Reservation Management: Manage hotel reservations, handle inquiries, make bookings, and confirm room availability.
  • Guest Interaction: Interact with guests via phone, email, and in-person, addressing reservation inquiries, changes, and cancellations.
  • Check-in and Check-out: Assist guests during check-in and check-out, ensuring a seamless process and attending to special requests or concerns.
  • Payment and Invoicing: Collect payment information, process reservations, and issue invoices or receipts as necessary.
Benefits
  • Remote Work Environment: Work from the comfort of your home or any location with an internet connection.
  • Competitive Salary: Earn a competitive salary for your work.
  • Travel Perks: Enjoy travel perks and discounts for personal and professional travel.
  • Free Training: Receive free training to enhance your skills and knowledge.
  • Familiarization Trips: Participate in familiarization trips to explore new destinations and attractions.
  • Supportive Team: Work with a supportive team that values your growth and well-being.
Requirements
  • Excellent Communication Skills: Possess excellent communication and interpersonal skills with a courteous and welcoming demeanor.
  • Organizational Abilities: Demonstrate strong organizational and multitasking abilities.
  • Attention to Detail: Show attention to detail and accuracy in your work.
  • Independence and Teamwork: Ability to work independently and collaboratively as part of a team.
  • Travel Knowledge: Possess strong knowledge of travel destinations, attractions, and various travel products and services.
  • Customer Service: Provide exceptional customer service and problem-solving abilities.
  • Passion for Travel: Demonstrate a passion for travel and a desire to help others create memorable experiences.