Convenience Store Operations Manager

3 weeks ago


Buffalo, New York, United States Delta Sonic Full time
Join Our Team of Leaders

At Delta Sonic, we're committed to providing our customers with exceptional service and a positive experience. As a Convenience Store Operations Manager Trainee, you'll play a key role in helping us achieve this goal.

Responsibilities:
  • Uphold customer satisfaction by ensuring Delta Sonic's standards for quality
  • Master basic employee responsibilities within your assigned department
  • Work hands-on alongside employees to develop leadership skills
  • Train, coach, and evaluate employees' performance
  • Ensure employees adhere to all safety regulations
  • Prepare and review reports, including departmental staffing schedules and financials
  • Address customers in a positive, enthusiastic, and professional manner
  • Perform regular maintenance and minor repairs to mechanical systems and/or equipment
  • Maintain cleanliness of the premises, including sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and landscaping
Requirements:
  • Must be 18 years of age or older
  • Six months to one year of leadership, management, or key holder experience
  • Must demonstrate consistent work experience
  • Excellent communication skills and a passion for providing great customer service
  • Courteous and professional demeanor
  • Patience, motivation, and initiative to lead others
  • Ability to stand, walk, and bend for long periods of time, with or without accommodation
  • Ability to lift moderate amounts of weight, with or without accommodation
  • Flexibility to work at any of the local locations, and schedule flexibility to include mornings, afternoons, evenings, weekends, and holidays
  • A valid driver's license is preferred for management positions in the Carwash, Detail, and Oil Change departments
  • Year-round schedule availability is required to be considered for employment

Delta Sonic has been recognized as a Top Place to Work in 2022, 2023, and 2024. We offer a variety of career paths for you to grow with us, including flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs.



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