Quality Assurance Specialist
19 hours ago
The Remedy Corporation is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for evaluating the performance of customer service departments at various companies. You will make calls to these companies, remain anonymous, and provide detailed feedback through a form. This feedback will help our clients improve their customer service. You will have the flexibility to work on your own schedule, making it an ideal opportunity for those who value flexibility. Responsibilities:
* Complete a 30-minute training program to ensure you have the necessary skills and knowledge to perform the job requirements
* Successfully complete a test call to demonstrate your understanding of the job
* Evaluate the level of customer service provided by answering representatives' questions while remaining anonymous
* Document detailed information of your overall experience
* Complete a review submission form prior to the required deadline
* Ensure that the form is free of errors and misinformation
Requirements:
* Ability to adhere to a deadline
* Ability to work with minimal supervision
* Self-directed and self-motivated
* Strong listening skills
* Accuracy
* Efficiency
* Excellent written and verbal communication skills
Additional Requirements:
* Active phone line (landline, mobile, or both)
* Mobile device capable of downloading applications
* Valid email address
* Must be a USA resident with ID
This is a remote position, allowing you to work from the comfort of your own home. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply for this opportunity.
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Quality Assurance Specialist
22 hours ago
Summerville, United States Remedy Corporation Full timeThe Remedy Corporation is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for evaluating the performance of customer service departments at various companies. You will make calls to these companies, remain anonymous, and provide detailed feedback to help them improve their services. Your...
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Quality Assurance Specialist
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Summerville, United States Remedy Corporation Full timeThe Remedy Corporation is seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in assessing the performance of customer service departments at various companies. Your task will be to make anonymous calls to evaluate the level of service provided by representatives. You will then...
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Quality Assurance Specialist
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