Customer Service Delivery Associate

6 days ago


Braintree, Massachusetts, United States The Norfolk Companies Full time

At The Norfolk Companies, we're committed to providing exceptional service to our customers. As a Customer Service Delivery Associate, you'll play a vital role in ensuring timely and safe deliveries of our products.

Job Overview

The ideal candidate will be responsible for assisting drivers with deliveries, managing electronic communication, and maintaining a safe working environment. This role requires strong communication skills, attention to detail, and the ability to work independently.

Responsibilities:
  • Assist drivers with delivering products to customers, ensuring accurate and efficient delivery.
  • Manage electronic communication, including GPS programming and confirming deliveries.
  • Maintain a safe working environment, adhering to safety protocols and regulations.
  • Collaborate with drivers to ensure smooth and timely delivery processes.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of experience in customer service or delivery roles preferred.
  • Excellent communication and interpersonal skills.
  • Able to lift up to 60 pounds and stand for extended periods.
  • Valid driver's license (if applicable).
Benefits:

The Norfolk Companies offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, uniforms, and opportunities for professional growth and development.

We offer an estimated hourly salary range of $18-$20 per hour, depending on experience and qualifications.



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