Veterinary Hospital Receptionist

4 weeks ago


Mt Dora, Florida, United States Mount Dora Veterinary Hospital Full time
Job Summary

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Responsibilities
  • Maintain the reception area, ensuring a clean and welcoming environment for clients and patients.
  • Greet and welcome clients and patients, answering questions and addressing concerns in a professional and compassionate manner.
  • Answer calls and direct to the appropriate party for resolution, ensuring timely and efficient communication.
  • Schedule appointments to maximize efficiency and daily flow, ensuring a smooth and organized work environment.
  • Check in and check out clients, processing payments and maintaining accurate records.
Requirements
  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
  • Minimum of 6-12 months in a veterinary receptionist position required.
  • Minimum of working 2 Saturdays a month required.
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
  • Highly organized and possess computer skills.
  • Self-starter with the desire to continue to advance your knowledge and skillset.


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