Veterinary Receptionist
5 days ago
Overview:
Foothills Pet Healthcare Clinic has an opportunity for a
part time Veterinary Receptionistto join our team
Location:?111 Healthy Trail, Mt Airy, NC 27030
Shift Details: Part time (Under 30 hours a week) with the possibility to become Full Time.
Compensation: $10 - $15
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities:How you'll make an impact:
- Maintain and uphold the Core Values and Mission Statement of MVP.
- Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
- Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
- Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
- Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
- Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
- Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors recommendations when checking out clients.
- Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
- Verify the eligibility of clients with charge accounts.
- Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patients medical records.
- Fill prescriptions refill forms and provide routine administrations instructions to clients.
- Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Required Knowledge, Skills and Abilities:
- Demonstrated commitment to MVP core values.
- Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
- Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
- Must have excellent spelling and grammar.
- Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
- Ability to display tact and respect with clients and team members, even when busy or hectic.
- Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
- Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
-
Veterinary Hospital Receptionist
2 weeks ago
Mt. Dora, Florida, United States Mount Dora Veterinary Hospital Full timeJob SummaryMaintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer...
-
Veterinary Clinic Receptionist
3 days ago
Mt. Pleasant, South Carolina, United States Animal Dermatology Clinic Full timeJob SummaryWe are seeking a highly motivated and organized Receptionist to join our team at Animal Dermatology Clinic. As a Receptionist, you will be the first point of contact for our clients and will play a vital role in providing exceptional customer service and ensuring the smooth operation of our clinic.Key ResponsibilitiesProvide exceptional client...
-
Veterinary Clinic Receptionist
1 week ago
Mt. Pleasant, South Carolina, United States Animal Dermatology Clinic Full timeJob SummaryWe are seeking a highly motivated and organized Receptionist to join our team at Animal Dermatology Clinic. As a Receptionist, you will be the first point of contact for our clients and will play a critical role in providing exceptional customer service and ensuring the smooth operation of our clinic.Key ResponsibilitiesProvide exceptional client...
-
Veterinary Receptionist Position
2 weeks ago
Mt. Pleasant, South Carolina, United States PET VET LLC Full timeAbout PET VET LLCAt PET VET LLC, we pride ourselves on creating a positive and fun culture that encourages teamwork and respect for work-life balance. As a well-established, privately owned small animal practice, we offer a unique and rewarding work environment that sets us apart from other veterinary clinics.Job DescriptionWe are seeking an experienced...
-
Veterinary Receptionist
2 weeks ago
Mt. Pleasant, South Carolina, United States PET VET LLC Full timeJob SummaryPET VET LLC is seeking an experienced Veterinary Receptionist to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, managing client relationships, and ensuring a smooth and efficient patient flow.We are a well-established, privately owned small animal practice located in the...
-
Receptionist
2 weeks ago
Mt. Pleasant, South Carolina, United States Animal Dermatology Clinic Full timeJob Title: ReceptionistWe are seeking a highly motivated and organized Receptionist to join our team at Animal Dermatology Clinic. As a Receptionist, you will be the first point of contact for our clients and will play a vital role in providing exceptional customer service.Key Responsibilities:Provide exceptional customer service to clients and their...
-
Receptionist
2 weeks ago
Mt. Pleasant, South Carolina, United States Animal Dermatology Clinic Full timeJob Title: ReceptionistWe are seeking a highly motivated and organized Receptionist to join our team at Animal Dermatology Clinic in Mount Pleasant. As a Receptionist, you will be the first point of contact for our clients and will play a vital role in providing exceptional customer service and ensuring the smooth operation of our clinic.Key...
-
Mt. Pleasant, South Carolina, United States Animal Dermatology Clinic Full timeJob SummaryWe are seeking a skilled Licensed Veterinary Technician or Experienced Veterinary Assistant to join our team at Animal Dermatology Clinic. As a key member of our staff, you will provide exceptional care and support to our patients and their owners.Key ResponsibilitiesAssist veterinarians with medical procedures, including preparing and restraining...
-
Receptionist
5 months ago
Mt Pleasant, United States Animal Dermatology Clinic Full timeJob Type Full-time Description Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 20 primary practice locations and numerous satellite locations nationwide. With over 60 doctors supporting the ADG medical team,...
-
Veterinary Reception Specialist
3 weeks ago
Mt. Pleasant, South Carolina, United States Animal Dermatology Clinic Full timeAnimal Dermatology Group stands as a premier veterinary dermatology institution in the United States, committed to delivering exceptional specialty care for pets suffering from skin ailments. With numerous locations across the country, they are recognized for their dedication to clinical excellence, research, and education in veterinary dermatology. Animal...