Guest Services Associate
1 week ago
We are seeking a Guest Services Worker to join our team at the Provo Peaks Ice Arena. As a Guest Services Worker, you will be responsible for providing excellent customer service to our guests, ensuring a positive experience for all who visit our facility.
Job Summary:This is a part-time regular and seasonal position that requires a flexible schedule, including evenings and weekends. The Guest Services Worker will be responsible for performing general duties in the admissions, concessions, and skate rental areas, as well as assisting other team members as needed.
Responsibilities:- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Operate the admissions, concessions, and skate rental areas, ensuring that all transactions are processed accurately and efficiently.
- Assist other team members as needed, providing support and coverage during peak periods.
- Perform other related duties as required, such as cleaning and maintaining the facility.
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work a flexible schedule, including evenings and weekends.
- Valid, lawful driver's license may be required at time of appointment.
As a part-time Provo City employee, you will be eligible to contribute to individual retirement savings plans through the City (401k, 457, Roth IRA, and/or Traditional IRA) and receive the following great benefits:
- Free admission to the Provo Recreation Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park.
- Free Provo City Library Card.
- 25% discount on Provo Recreation Center memberships (direct family only).
- Discounts from various local and national vendors.
- Free access to the City's Employee Assistance Program.
Provo City has a vision for continued prosperity based on citizen priorities. To deliver on those priorities, the Administration developed a brand promise to establish the high standards of our community identifies as the Provo Pillars: Welcoming, Safe and Sound, Economically Vibrant, and Forward Looking, together we are building a strong foundation for a community that is honored both nationally and locally.
Provo is consistently recognized nationally for its outstanding quality of life, well-being, and as a beautiful place to live. It has been ranked as the #1 Best Performing City (For a Third Consecutive Year) in 2023 by the Milken Institute. Visit to learn more
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