High-Performance Spa Coordinator

3 weeks ago


New York, New York, United States Equinox Full time
Unlock a Dynamic Career with Equinox

We are seeking an exceptional Spa Coordinator to join our esteemed team at Equinox in New York City.

About the Role

The successful candidate will be responsible for delivering an unparalleled member experience, driving business growth, and contributing to a positive work environment. Key responsibilities include:

  • Greeting members and providing exceptional customer service
  • Orienting spa clients and ensuring their comfort throughout their stay
  • Interviewing, hiring, and coaching staff members to maintain high standards of quality and professionalism
  • Developing and implementing outreach marketing strategies to promote the spa and its services
  • Managing daily operations, including inventory management, client relationships, and financial performance
  • Providing up to 10 treatments per week and promoting the spa's services to clients
  • Ensuring a safe, clean, and well-organized spa environment through consistent monitoring and maintenance
Requirements and Qualifications

To excel in this role, you must possess:

  • A valid NY Massage Therapy or Esthetics License
  • Management or leadership experience, preferably in a healthcare or wellness setting
  • Excellent customer service skills, with a friendly and outgoing personality
  • The ability to work efficiently and productively in a fast-paced environment
  • Basic math and money handling skills
  • Exceptional communication, listening, and computer skills
  • A team player mentality and willingness to contribute to a dynamic team
Compensation and Benefits

This is an excellent opportunity to join a leading organization in the fitness industry. The estimated annual salary range is $44.00 per session, $20.00/hour (non-session work), with potential bonus pay. As a member of the Equinox team, you will also enjoy:

  • Competitive salary and benefits package
  • Complimentary Club membership
  • 30-50% discounts on all Equinox products and services

Please note that this job description is intended to describe the general requirements for the position and may not be comprehensive. If you're a motivated individual who thrives in a dynamic environment, we encourage you to apply.



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