Merchandise Associate
1 month ago
At TJ Maxx, we're all about delivering a unique shopping experience that's full of surprises. As a Merchandise Associate, you'll play a key role in creating an environment that's both exciting and welcoming for our customers.
Key Responsibilities:
- Provide exceptional customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
- Support the growth of your career by taking on new challenges and learning from your experiences.
- Maintain a clean and organized store environment by adhering to operational, merchandise, and loss prevention standards.
- Be a role model for our customer experience principles and philosophy by embodying honesty, integrity, and respect.
- Promote credit and loyalty programs to customers and provide accurate information about our products and services.
- Process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery as needed throughout the day.
- Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
- Provide and accept recognition and constructive feedback.
- Adhere to all labor laws, policies, and procedures.
- Support and participate in store shrink reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
Requirements:
- Possess excellent customer service skills and be able to work a flexible schedule to support business needs.
- Possess strong communication and organizational skills with attention to detail.
- Be capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
- Be able to lift heavy objects with or without reasonable accommodation.
- Work effectively with peers and supervisors.
- Retail customer experience preferred.
Benefits:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Additional benefits for those who meet service or hours requirements include:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
At TJ Maxx, we're committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.
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