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Sales Associate

2 months ago

Raleigh, North Carolina, United States Kimbrell's Furniture Full time
Job Title: Sales Associate

We are seeking a highly motivated and enthusiastic Sales Associate to join our team at Kimbrell's Furniture. As a Sales Associate, you will be the public face of our company, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Meet and communicate with customers in a courteous and professional manner, presenting facts related to our home furnishings and products.
  • Promptly resolve customer complaints and ensure maximum client satisfaction.
  • Achieve established sales goals and "go the extra mile" to drive sales.
  • Direct customers to merchandise within the store.
  • Maintain superior product knowledge.
  • Ensure an orderly appearance throughout the sales floor.
  • Introduce promotions and opportunities to customers.
  • Cross-sell products to increase purchase amounts.
  • Build productive, trusting relationships with customers to ensure future sales.
Requirements:
  • Excellent selling, communication, and negotiation skills.
  • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.
  • Ability to identify furniture by number, color, or description from invoices and complete sales contracts legibly.
  • Ability to read and follow assembly instructions of home furnishings, assembling merchandise for display and delivery.
  • Ability to work weekends and/or extended hours as directed by the Manager.
  • Compliance with all Kimbrell's Furniture's rules and policies.

Please note that the above listed are a few of the duties and responsibilities associated with the Sales Associate role and are not intended to be a comprehensive list of all duties.