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Field Applications Engineer

2 months ago

Nashville, Tennessee, United States FARO Technologies Full time
About the Role

We are seeking a highly skilled Field Applications Engineer to join our team at FARO Technologies. As a key member of our sales and technical support team, you will be responsible for providing technical training, pre-sale demonstrations, and expertise in coordinate measurement to our customers.

Key Responsibilities
  • Deliver instructor-led technical training to customers and employees at customer facilities and FARO training sites.
  • Evaluate customer's basic measurement requirements and adapt standardized FARO hardware and software training to specific customers.
  • Work with customers to ensure effective transfer of learning from the classroom to the work environment.
  • Implement training assessments to evaluate program effectiveness and recommend improvements.
  • Develop and update curricula, teaching aids, and handouts.
  • Use and test demo parts and new processes.
  • Recommend changes to training manuals, quick reference guides, and other technical documentation.
  • Respond to technical support inquiries and provide assistance to customers and account managers.
  • Build relationships with customers and internal stakeholders to establish expectations of training and support.
  • Actively seek ways to continuously improve products and services, providing feedback to Product Management.
Requirements
  • 1-3 years of experience in Applications Engineering in a CAD-based metrology environment.
  • Experience delivering instructor-led technical training, working with adult learners.
  • Technical consulting experience.
  • Metrology and/or imaging applications experience.
  • Presentation skills.
  • GD&T experience.
What We Offer
  • A competitive paid time off bank and paid holidays.
  • Medical, dental, life, and AD&D insurance plans.
  • Pre-tax flex spending accounts for medical and dependent care.
  • 401K with employer match.
  • Tuition reimbursement and training opportunities.
  • Wellness fairs.
  • Frequent lunch and learns to educate employees about issues affecting their lives.
About FARO Technologies

FARO Technologies is a leading provider of 3D measurement and imaging solutions. We are committed to innovation and excellence in our products and services. Our team is passionate about delivering high-quality solutions that meet the needs of our customers.