Shift Manager

2 months ago


Staunton, Virginia, United States Dunkin' - Franchisee Of Dunkin Donuts Full time
About the Role

Dunkin' is seeking a skilled and dedicated Shift Leader to oversee daily operations in a high-volume environment. As a Shift Leader, you will be responsible for deploying team members effectively to maintain speed of service and operational efficiency.

Key Responsibilities
  • Shift Management: Ensure seamless execution of daily shifts, including scheduling, staffing, and inventory management.
  • Customer Service: Foster a positive and welcoming environment for guests, ensuring excellent hospitality and service.
  • Team Environment: Promote a proactive and supportive work atmosphere, encouraging team members to reach their full potential.
  • Training & Development: Provide guidance and training to new team members, helping them to develop their skills and knowledge.
  • Leadership: Collaborate with the central management team to achieve store goals and objectives.
Requirements
  • Availability: Must be available to work any 5 days a week, including weekends and holidays.
  • Punctuality: Demonstrate strong reliability and punctuality, ensuring timely arrival and departure.
  • Communication: Maintain positive communication with the team and management, fostering a collaborative and supportive environment.
  • Problem Solving: Manage challenges with a solution-oriented approach, ensuring effective resolution and minimal disruption.
What We're Looking For
  • Punctual and Reliable Individuals: We seek individuals who demonstrate strong reliability and punctuality, ensuring timely arrival and departure.
  • Effective Communicators: We value individuals who can maintain positive communication with the team and management, fostering a collaborative and supportive environment.
  • Leaders Who Excel Under Pressure: We seek individuals who can manage challenges with a solution-oriented approach, ensuring effective resolution and minimal disruption.
  • Flexible Availability: We require individuals who can work a variety of shifts, including weekends and holidays.

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