Front Desk Representative

1 week ago


Staunton, Virginia, United States Hotel 24 South Full time
Front Desk Agent Job Description

Hotel 24 South is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling check-ins and check-outs, and responding to guest inquiries in a timely and professional manner.

Key Responsibilities:
  • Assist guests with check-in and check-out, including processing payments and handling room assignments.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Maintain a clean and organized front desk area, including handling cash and credit transactions.
  • Communicate effectively with guests, colleagues, and management to ensure seamless guest service.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Basic computer skills and knowledge of hotel software systems.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Excellent communication and problem-solving skills.

Hotel 24 South is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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