Sales and Customer Experience Representative
5 days ago
Spectrum is a leading communications and entertainment technology company seeking a Sales and Customer Experience Representative to join our team. In this role, you will be responsible for providing exceptional customer service and sales expertise to our customers.
About Spectrum:
Spectrum is America's fastest-growing TV, internet, and voice provider. We are committed to delivering innovative solutions that meet the evolving needs of our customers. Our organization values diversity, inclusion, and employee growth, creating a dynamic work environment that fosters collaboration and innovation.
Job Responsibilities:
As a Sales and Customer Experience Representative, you will:
• Meet or exceed monthly sales goals, including wireless sales
• Ensure a great customer experience through product demonstrations and education
• Maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum and competitors
Requirements:
To succeed in this role, you will need:
• Thrive in a fast-paced team environment
• Excellent communication skills to effectively interact with employees, customers, and suppliers
• High School Diploma or equivalent required, Bilingual Spanish preferred
• 1-5 years of sales experience, preferably in retail or wireless sales
• Valid driver's license
Compensation and Benefits:
We offer a comprehensive compensation package that rewards your contributions to our success, supports all aspects of your well-being, and delivers real value at every stage of life. The base pay for this position ranges from $18.00 to $29.52, with an estimated commission earnings target starting at $8,424. You will also be eligible for additional forms of incentive-based compensation, such as bonuses. In addition, we provide a range of benefits, including medical, dental, vision, life, and disability insurance, as well as free or discounted Spectrum internet, TV, and phone services.
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