Customer Service Ambassador

17 hours ago


Gilroy, California, United States Chevron Full time
Job Overview: Chevron Stations Inc. is seeking a skilled Customer Service Representative to join our team. As a key member of our station staff, you will provide exceptional customer service, maintain a clean and safe environment, and support the sales of gasoline and convenience products.

About the Role: In this role, you will be responsible for maintaining courteous and professional contact with customers, co-workers, vendors, and the community. You will also be expected to follow established safety guidelines and maintain a neat appearance in accordance with CSI image standards. Additionally, you will work effectively in a fast-paced environment, handle challenging situations professionally, and exercise exceptional judgment.

Key Responsibilities:
  • • Maintain excellent customer service by greeting and thanking all customers while making eye contact.• Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures.• Perform consistent station cleaning of indoor and outdoor facilities, including restrooms, islands, pumps, and car wash.• Prepare food and hot beverage products and manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales.• Actively promote store specials and other marketing programs.• Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products.

Requirements/Qualifications: To be successful in this role, you must have strong attention to detail, ability to handle challenging situations professionally, and exceptional judgment. You should also be able to work both independently and in team settings. A valid food handling certificate is required, and cooking/restaurant experience is preferred.

Benefits: Chevron Stations Inc. offers a competitive salary of $17.75-$18.75 per hour, direct deposit with weekly pay, health and wellness packages, education reimbursement program, shift differential pay, management bonus program, loyalty service time program, and commuter benefit program. We are an Equal Opportunity Employer committed to providing reasonable accommodations for qualified individuals with disabilities.
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