Operational Technology Specialist

2 months ago

East Kingston, New Hampshire, United States Lonza Full time
About the Role

We are seeking a highly skilled Operational Technology Engineer to join our team at Lonza. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our computerized systems infrastructure for process automation and QC laboratory systems.

Key Responsibilities
  • Provide technical support and assistance to operations customers to ensure that systems are designed and operating to meet production needs.
  • Contribute to designing, documenting, and implementing infrastructure to meet site needs while aligning with corporate standards and industry best practices.
  • Maintain the integrity of site infrastructure, including performing routine preventative maintenance and ensuring appropriate security standards are followed.
  • Monitor and troubleshoot daily system backups, perform maintenance and repairs for operator workstations, label printers, and wireless devices.
  • Proactively recognize potential issues or problems and establish the necessary corrective actions.
  • Assist with the planning and execution of plant projects involving computerized infrastructure changes and process improvements.
  • Investigate and troubleshoot technical problems of increasing complexity.
  • Utilize colleagues, system documentation, and support contracts to solve complex problems.
  • Continuous awareness of new methodologies pertinent to information systems and ability to introduce them with limited supervisory input in a GMP compliant manner.
  • Develop, test, and maintain disaster recovery procedures.
  • Author commissioning protocols (installation, operation, etc.).
  • Own change requests and participate in all aspects of implementing changes.
  • Assist the Quality department with deviation/root cause investigations.
Requirements
  • Bachelor's degree required. Preferred areas of study: Computer Science, Information Technology, or an applicable Engineering discipline.
  • Familiarity with an event-based Manufacturing Execution System (MES) preferably in the life sciences field: Emerson's Syncade platform preferred.
  • Significant experience in Information Technology in a high-availability production and laboratory environment. Biotech/pharma or regulated industry experience preferred.
  • Experience scripting in PowerShell, Python, and/or VB.
  • Experience with programming languages; VB Script,.Net, and SQL is preferred.
  • Experience with designing information interfaces, data conversion, and network and infrastructure fundamentals.
  • Experience with databases; Oracle and SQL Server.
  • Knowledge of virtualization platforms and functionality – VMWARE preferred.
  • Understanding of network switching and network monitoring utilities – CISCO preferred.
  • Exposure to OSI's PI platform is highly desired.
  • Exposure to Infometric InfoBatch is highly desired.
About Lonza

At Lonza, we are committed to improving lives through science. We believe that our greatest scientific solution is talented people working together to devise ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.

We are an equal opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

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