Director of Public Safety Operations

6 days ago


Baltimore, Maryland, United States Johns Hopkins University Full time
Job Summary

Johns Hopkins University seeks a highly skilled Director of Public Safety Operations to lead its Communications Operations Center. As a key member of the Johns Hopkins Public Safety team, this individual will be responsible for maintaining a safe community throughout the university campuses.

The successful candidate will provide comprehensive leadership, direction, and management for operations, programs, and policies, ensuring that the communications and dispatch centers develop a reputation commensurate with Johns Hopkins standards and expectations.

Responsibilities
  • Serve as the primary point of accountability for departmental performance
  • Work closely with JHPS and JHPD leadership in setting and carrying out the vision, mission, and objectives for the Department
  • Provide vision, direction, and subject matter expertise in the field of 9-1-1 and public safety communication operations
  • Collaborate with JHPS leadership to establish and maintain a real-time crime center to support the JHPD
  • Direct and indirect supervision of all communications center personnel
Requirements
  • Bachelor's Degree
  • Ten years of progressively responsible related experience working within communications operations including call center, 911 and/or emergency communications systems within a public safety or similar work environment
  • At least 2 years supervisory experience
What We Offer

A competitive salary range of $99,800 - $175,000 annually, commensurate with experience, as well as a comprehensive benefits package.



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