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Bilingual Customer Support Specialist
2 months ago
We are seeking a dedicated Customer Service Representative to assist with the management of active and prospective insurance policies.
Prerequisites: A valid Property and Casualty Insurance License is required prior to commencement.
What We Offer
Competitive Hourly Wage plus Commission
Generous Paid Time Off (PTO)
Remote Work Opportunities
Flexible Work Hours
Monday to Friday Work Schedule
Key Responsibilities
Conduct outbound communications regarding policy details and adjustments
Process and manage claims submissions
Handle incoming inquiries from customers
Engage in both inbound and outbound sales interactions
Qualifications
Fluency in Mandarin and/or Cantonese is essential
Possession of a Casualty and Property Insurance License is mandatory