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Bilingual Customer Support Specialist

2 months ago


Gilroy, California, United States Rizwan Shaikh Insurance Solutions Full time
Job Overview

We are seeking a dedicated Customer Service Representative to assist with the management of active and prospective insurance policies.

Prerequisites: A valid Property and Casualty Insurance License is required prior to commencement.


What We Offer

Competitive Hourly Wage plus Commission

Generous Paid Time Off (PTO)

Remote Work Opportunities

Flexible Work Hours

Monday to Friday Work Schedule


Key Responsibilities

Conduct outbound communications regarding policy details and adjustments

Process and manage claims submissions

Handle incoming inquiries from customers

Engage in both inbound and outbound sales interactions


Qualifications

Fluency in Mandarin and/or Cantonese is essential

Possession of a Casualty and Property Insurance License is mandatory