Rental Operations Coordinator

4 weeks ago


Hiawatha, Iowa, United States C & B Material Handling Full time
Rental Coordinator Job Description

C & B Material Handling, LLC, a leading supplier of material handling equipment and automation solutions, is seeking a skilled Rental Coordinator to join our team in Hiawatha, Iowa.

Key Responsibilities:
  • Assist in rental operations, ensuring seamless communication between departments and maintaining high customer satisfaction levels.
  • Handle phone calls, manage rental processes, and monitor key performance indicators (KPIs) to optimize rental efficiency.
  • Prepare and manage rental agreements with customers, ensuring timely and accurate processing.
  • Collaborate with colleagues to maintain accurate rental inventory and track equipment utilization.
  • Monitor and analyze KPIs to identify areas for improvement and implement process enhancements.
Requirements:
  • Experience in a rental or customer service role is preferred.
  • Strong organizational and multitasking abilities, with excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to work independently and as part of a team.
  • Problem-solving skills and attention to detail, with a valid driver's license and clean driving record.
  • Ability to meet physical demands and duration of physical exertion required for the job.
Benefits:
  • Competitive pay based on experience.
  • Excellent benefits, including medical, dental, vision, and accident insurance, short-term disability, life insurance, 401K with company match, and generous parental leave.
  • Progressive paid time off and paid holidays, starting at 3 weeks of PTO in the first year.
  • Opportunities to grow and develop within the company, with excellent training programs available.
  • Participation in our annual Community Impact Day, where we give back to the communities where we work and live.

C & B Material Handling, LLC is an equal opportunity employer, committed to fair and consistent treatment and providing equal growth opportunities for all team members.



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