Master Technician

4 weeks ago

Norwood, Massachusetts, United States Team Car CareJiffy Lube Full time
Job Summary

We are seeking a skilled Master Technician to join our team at Team Car Care/Jiffy Lube. As a key member of our service center, you will be responsible for providing top-quality mechanical repairs and ensuring exceptional guest experiences.

Key Responsibilities
  • Promote teamwork to deliver on-time and accurate guest care during all operating hours
  • Demonstrate excellent guest service, including clear communication and feedback about guest vehicles
  • Ensure the service center and workstation are clean and presentable
  • Perform complete disc or drum brake service, including replacing braking components and performing full brake flushes
  • Diagnose and pinpoint issues in the braking system
  • Diagnose vital components and make necessary repairs, such as Engine Performance, Suspension/Steering, Electrical, Heating AC, etc.
  • Use our current computer system to provide estimates for parts and labor
  • Road-test vehicles to ensure all work is completed up to standard
Requirements
  • 1-3 years of automotive experience
  • 1-2 years of experience working on brake systems
  • Provide training and supervision to the store's apprentice teammate
  • National Institute of Automotive Service Excellence (ASE) certification in A-Brakes Certification
  • Automotive Service Excellence (ASE) certification(s) in Engine performance, Suspension & Steering, Electrical Systems, Heating & Air Conditioning preferred
  • Automotive technical or trade school degree a plus
  • High school diploma or equivalent

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