IT Field Support Specialist
6 days ago
We are seeking a skilled IT Field Technician to join our team at Encore Strategic. As a key member of our team, you will be responsible for installing, configuring, and deploying hardware components, including desktops, laptops, servers, and associated peripherals.
Key Responsibilities:
- Provide on-site support to clients, addressing their technical concerns and ensuring their technology runs efficiently.
- Perform routine maintenance tasks, updates, and system checks to ensure optimal performance and security.
- Maintain accurate records of hardware inventory, installations, and troubleshooting activities.
- Assist clients in understanding and utilizing their hardware and software resources effectively.
Requirements:
- Strong interpersonal skills and ability to change tasks rapidly.
- Ambition to advance, learn new applications, and master new skills.
- 1-3 years of hands-on PC support experience and O365 knowledge.
- Knowledge of low-voltage cabling standards, types, and usage scenarios.
What We Offer:
- Salary starting at $65-75K and scalable based on experience.
- Retirement plan, paid time off, health insurance benefits, and bonus plan.
- Tuition reimbursement and professional development assistance.
- Company vehicle and parking costs.
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