Gaming Equipment Supervisor

4 days ago


Sparks, Nevada, United States AGS Full time
We are seeking a talented individual to join our team as a Field Service Technician. This role involves leading a team of technicians, managing work orders, and optimizing performance to ensure the highest quality standards in the field. The ideal candidate will have at least 3 years of field service experience in a gaming manufacturing environment and a track record of getting results and improving operational efficiency. They should also have excellent communication and problem-solving skills and a passion for leading teams and solving problems.

The successful candidate will be responsible for coordinating and managing both scheduled and unscheduled field support, ensuring smooth operations on everything from game installations to hardware upgrades. They will also provide guidance, training, and mentorship to help their team thrive and perform at their best. Additionally, they will be responsible for handling technical escalations with the Technical Assistance Center (TAC) and addressing issues before they become big problems. If you're a hands-on, results-driven leader who thrives in the fast lane and wants to make a real impact in a growing company, we want to hear from you.

Salary: $70,000 - $100,000 per year, depending on location and experience. We offer competitive benefits and perks, including great pay and opportunities for professional development. Our company culture is dynamic and supportive, with a focus on teamwork and collaboration. Join us in creating a diverse mix of entertaining gaming experiences for every kind of player

Key Responsibilities:
  • • Lead and inspire a team of technicians to achieve exceptional results.• Manage work orders and optimize performance to ensure the highest quality standards in the field.• Provide guidance, training, and mentorship to help your team thrive and perform at their best.• Handle technical escalations with the Technical Assistance Center (TAC).


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