Field Service Operations Manager

3 days ago


Sparks, Nevada, United States AGS Full time

Lead a Team of Technicians in the Gaming Industry

We are seeking a skilled Field Service Supervisor to oversee a team of technicians in our gaming equipment division. As a Field Service Supervisor, you will be responsible for managing work orders, coordinating field support, and ensuring the highest quality standards in the field.

About the Role:

This is a full-time, exempt position that reports directly to the Regional Service Manager. The ideal candidate will have at least 3 years of experience in field service, preferably in the gaming manufacturing industry. Strong leadership skills, excellent communication, and problem-solving abilities are essential for this role.

Key Responsibilities:

Manage and coordinate field support for gaming equipment installations and upgradesDevelop and implement workflows to optimize performance and ensure high-quality standardsCoordinate with other teams, compliance officials, and customers to resolve issues and provide excellent customer serviceAssess team performance, set goals, and develop plans for short- and long-term success

What We Offer:

As a Field Service Supervisor at AGS, you will receive competitive pay, benefits, and perks. You will also have opportunities for professional development and growth within our company. If you are a results-driven leader who thrives in fast-paced environments and wants to make a real impact in the gaming industry, we encourage you to apply.



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