Salesforce Health Cloud Analyst
2 days ago
Job Title: Salesforce Health Cloud Analyst
Job Description:
We are seeking a highly skilled Salesforce Health Cloud Analyst to join our team at Delphi-US. The successful candidate will be responsible for providing support for a minimum of 35 hours a week, with the ability to work off-hour shifts, weekends, and holidays as needed.
Responsibilities:
- Ability to learn an application quickly and help maintain and create training literature
- Gather/create/capture requirements for additions or changes to the application that are prioritized with leadership
- Summarize the needed changes by creating "user stories" or describing the needs of the team in a standardized format
- Lead user acceptance testing (UAT) for each new release of the application
- Educate and train peers and establish a support network of super users to educate and train the team
- Perform other duties as assigned by supervisor
Requirements:
- Bachelor's degree in Public Health, Health Informatics, Computer Science, or a related field
- Must have experience testing applications
- Must have experience with Service Clouds, Partner, and Customer Communities
- Must have experience with Salesforce Health Cloud Application
- Change Management experience with a SaaS application using agile approach
- Software development lifecycle experience (agile preferred)
- Use of JIRA for project management
- Ability to create and execute a regression testing suite
- Ability to lead under pressure in a calm and thoughtful manner
- Must possess high level of emotional intelligence (EQ)
- Must be highly competent individual who can think both strategically and tactically in numerous situations and is capable of toggling between the two seamlessly
- Must have exceptional communication skills (e.g., verbal, written, presentation) and time management skills (e.g., ability to multi-task while meeting deadlines)
About Delphi-US:
Delphi-US is a national recruiting firm based in Newport, Rhode Island. We specialize in IT, Engineering, and Professional Staffing services for premier corporations and a multitude of industries across the United States. Our team is highly experienced, friendly, professional, and ready to advocate on your behalf.
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