PC and Network Support Expert

5 days ago


New York, New York, United States Momentum Resource Solutions Full time

About Momentum Resource Solutions

Momentum Resource Solutions is a leading provider of IT services, committed to delivering exceptional value to our clients through innovative solutions and outstanding customer service.

Job Summary

The Desktop Support role at Momentum Resource Solutions involves providing technical support to our employees, including installing, maintaining, and troubleshooting desktop hardware and software.

Key Responsibilities

  • Technical Support: Provide technical support to employees, including installing, configuring, and troubleshooting desktop hardware and software.
  • Issue Resolution: Troubleshoot and resolve desktop hardware and software problems for various end users.
  • Inventory Management: Maintain accurate records of all computing equipment, including PCs, monitors, printers, scanners, and other peripherals.
  • Training and Development: Assist in training other Helpdesk staff members in solving complex user problems and escalating issues to more experienced staff or management if necessary.

Salary Information

The estimated salary for this position is $70,000 - $90,000 per year, depending on experience.

Benefits and Career Opportunities

We offer a comprehensive benefits package, ongoing training and development opportunities, and a dynamic work environment that supports your career growth.

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