Director of Housekeeping Operations
2 days ago
The Director of Housekeeping Operations is responsible for guiding and directing the housekeeping program at our dual property hotel campus. This includes coordinating the daily housekeeping effort of guest rooms and common areas, overseeing the laundry operation, and managing the complimentary breakfast program. The successful candidate will provide supervision, guidance, and training to housekeeping staff, ensuring high cleanliness standards and efficient operations.
Key Responsibilities
- Develop and implement housekeeping procedures and enforce brand standards for both properties.
- Conduct regular inspections of guest rooms and common areas to ensure high cleanliness standards.
- Consult with the front desk on room cleaning strategy and cleaning priorities.
- Responsible for staff scheduling, workload distribution, and adherence to budget guidelines.
- Direct the laundry operation from preparation to finishing and storage of clean linens.
- Inventory housekeeping and laundry supplies weekly and generate purchase requests.
- Maintain new techniques and products to maximize profitable operation of housekeeping and laundry departments.
- Responsible for recruitment, training, and motivation of housekeeping staff.
- Ensure good safety practices of employees and guests throughout the hotel.
- Direct special project cleaning and budget oversight.
Requirements
- Proven experience as an Executive Housekeeper or similar role in the hotel industry.
- Excellent communication and interpersonal abilities.
- Detail-oriented with a focus on maintaining high cleanliness standards.
- Strong leadership and organizational skills.
- Minimum of three years housekeeping experience.
- Multi-lingual in English and Spanish required.
- Speaking and hearing English clearly in person and on the telephone.
- Writing English clearly and reading English on an average adult level.
- Post high school education preferred. High school graduate or equivalent required.
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