Customer Service Representative
2 weeks ago
Job Summary:
CBI Bank & Trust is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing transactions in a timely and accurate manner, and assisting customers with their banking needs.
Key Responsibilities:
- Provide excellent customer service to clients, responding to their inquiries and resolving any issues in a professional and courteous manner.
- Process customer transactions, including deposits, withdrawals, and transfers, in a timely and accurate manner.
- Assist customers with their banking needs, including opening new accounts, providing loan information, and answering questions about our products and services.
- Work collaboratively with other team members to achieve sales and customer service goals.
Requirements:
- High school diploma or equivalent required; post-secondary education or experience in banking or a related field preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Basic computer skills and knowledge of banking software and systems.
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