Automotive Service Technician

2 weeks ago


Camden, New Jersey, United States Mr. Tire Auto Service Centers Full time

Compensation: Estimated salary is between $40,000 and $60,000 per year based on experience level.

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About Us:

Monro Inc. is one of the leading automotive service and tire dealers in the United States. With nearly 1,300 auto repair shops and tire dealers across 32 states, we are united by our commitment to delivering exceptional service to our guests. Our family of brands powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections.

Job Description:

We are seeking a skilled Automotive Service Technician to join our team. As an Automotive Service Technician, you will be responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. You will also deliver exceptional customer service to our guests through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.

Responsibilities:

  • Perform basic vehicle diagnostics to properly identify required repairs
  • Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs
  • Assist in inventory management to include pulling tires and parts, unloading and stocking inventory
  • Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition
  • Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures
  • Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws
  • Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards
  • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules
  • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc
  • Perform other duties as assigned and required

Profile Summary:

  • Capable of performing basic automotive maintenance, repair, and tire services
  • Ability to diagnose problems identifying root cause and determine appropriate repair solution
  • Ability to interpret and execute instructions furnished in written, oral, and diagram formats
  • Strong customer service skills
  • Strong verbal and written communication skills with the ability to convey technical issues and write routine reports

Benefits:

  • Performance-based incentives
  • Paid vacation and holidays for Full-Time Teammates
  • Reimbursement for ASE Certifications
  • Reimbursement for State Inspection Licenses, where applicable
  • 401k eligibility immediately upon hire
  • Direct Deposit
  • Employee Discounts
  • Healthcare, Vision, and Dental for Full-time teammates
  • Employee Access Perks
  • Career Advancement Opportunities


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