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Front of House Team Member

2 months ago

Carlsbad, California, United States SHLEMON INC Full time
Job Description

We are seeking a highly motivated and enthusiastic individual to join our front-of-house team at SHLEMON INC. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:
  • Greet and Welcome Customers: Provide a warm and friendly welcome to our guests, setting the tone for a positive dining experience.
  • Manage Reservations and Seating: Efficiently manage reservations and seating arrangements to ensure a smooth and seamless experience for our guests.
  • Menu Recommendations: Offer personalized menu recommendations to guests, taking into account their preferences and dietary requirements.
  • Team Collaboration: Work closely with our kitchen and service teams to maintain smooth operations and ensure that our guests receive exceptional service.
  • Customer Transactions: Handle customer transactions and process payments accurately and efficiently.
Requirements:
  • Previous Experience: Previous experience in a fast-paced, customer-facing role is preferred.
  • Communication Skills: Excellent communication skills, with the ability to effectively interact with guests and team members.
  • Multitasking: Ability to multitask and stay calm under pressure, ensuring that our guests receive exceptional service.
  • Food Safety and Hygiene: Familiarity with food safety and hygiene standards, with a commitment to maintaining a clean and safe environment.
  • Teamwork: A team-oriented individual with a can-do attitude, who is committed to delivering exceptional service and supporting their colleagues.