Delivery Experience Cadet

7 days ago


Santa Fe, New Mexico, United States Best Buy Full time
Job Title: Delivery Experience Cadet

At Best Buy, we're committed to providing exceptional customer experiences. As a Delivery Experience Cadet, you'll play a vital role in delivering, installing, and repairing appliances and home theater equipment. Your primary responsibility will be to ensure seamless customer experiences by providing solutions to their needs.

Key Responsibilities:
  • Drive a positive customer experience by building relationships and providing solutions to their needs.
  • Fulfill appointments individually or as the leader of a two-person crew, including completing basic installations and repairs.
  • Determine the best way to install major appliances, including measuring and protecting areas in route, deciding if any doors need to be detached, and moving fixtures to protect the client's home and purchased products.
  • Provide a seamless client experience by providing advice on product placement, services, and other content.
  • Manage inventory and vehicle maintenance in partnership with other Agents.
  • Process paperwork and payment, provide feedback and training opportunities to the store teams, and complete store stock repairs.
Basic Qualifications:
  • Current, valid driver's license.
  • Have and maintain a driving record which meets Best Buy safety standards.
  • Ability to consistently lift products weighing up to 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly, or lift.
  • Be at least 21 years of age.
  • Acquire and maintain any state or local licensing, as required, within 90 days of hire.
Preferred Qualifications:
  • Experience actively using and learning about technology products.
  • Experience in sales, delivery, installation, or repair.
  • Customer service experience.


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