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Customer Service Representative

2 months ago

Canton, United States Applied Industrial Technologies Full time
{"title": "Customer Service Representative", "description": "Job Summary

As a Customer Service Representative at Applied Industrial Technologies, you will play a critical role in providing exceptional support to our customers. Your primary responsibility will be to assist customers with their inquiries, resolve issues, and provide solutions to meet their needs.

Key Responsibilities:

  • Provide expert assistance to customers via phone, email, and in-person
  • Research and recommend products to meet customer needs
  • Meet and exceed monthly sales goals while increasing customer satisfaction
  • Collaborate with internal teams to resolve customer issues
  • Stay up-to-date with product knowledge and industry trends

Requirements:

  • Minimum 6 months of customer service experience
  • Mechanical and mathematical aptitude
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent

What We Offer:

  • Competitive salary and bonus opportunities
  • Health, vision, and dental coverage
  • 401(k) with company match
  • Paid vacation, sick time, and company holidays
  • Tuition reimbursement

Join our team and take the first step towards a rewarding career in customer service

", "company": "Applied Industrial Technologies", "location": "Canton, OH, US, 44706"}